Refund Policy

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Refund Policy for AngiraShip - Shipping Aggregator by Angira Digital Services

At Angira Digital Services, we strive to provide a seamless and satisfactory experience for our users. This Refund Policy outlines our guidelines for refunds concerning the use of AngiraShip, our shipping aggregator platform. Please read this policy carefully before using our services. By using AngiraShip, you agree to abide by this refund policy.

  1. Refund Eligibility:

    Refunds may be issued in certain circumstances, such as:

    • Overpayment for shipping services.
    • Duplicate charges.
    • Errors or inaccuracies in billing or pricing.
  2. Requesting a Refund:
    • To request a refund, users must submit a refund request through the AngiraShip platform or contact our customer support team.
    • Refund requests must include relevant details such as order number, shipment details, and reason for the refund.
    • Users may be required to provide supporting documentation or evidence to support their refund request.
  3. Refund Process:
    • Upon receiving a refund request, our team will review the request and determine its eligibility based on our refund policy.
    • If the refund request is approved, we will initiate the refund process promptly.
    • Refunds will be issued using the original payment method whenever possible.
  4. Refund Timeline:
    • We initiate refunds in 3-4 working days.The time taken to process and receive a refund may vary depending on factors such as payment method, financial institution processing times, and other external factors.
    • We strive to process refunds in a timely manner and will communicate any delays or issues to the user.
  5. Non-Refundable Items:

    Certain items or services may not be eligible for refunds, including but not limited to:

    • Shipping charges for services already rendered.
    • Fees associated with additional services requested by the user.
    • Charges incurred due to user error or negligence.
  6. Disputes and Appeals:
    • If a refund request is denied, users may appeal the decision by providing additional information or evidence to support their case.
    • Our team will review the appeal and reconsider the refund request accordingly.
  7. Changes to Refund Policy:
    • Angira Digital Services reserves the right to modify or update this refund policy at any time without prior notice.
    • Changes to the refund policy will be effective immediately upon posting on the AngiraShip platform.
  8. Contact Us:If you have any questions or concerns about our refund policy, please contact us at info@angiradigitalservices.com

    9. By using AngiraShip, you acknowledge that you have read, understood, and agree to be bound by this refund policy. If you do not agree with any part of this policy, please refrain from using AngiraShip.